Use interests, alternatives, and a possible agreement zone to guide a conflicted arrangement conversation.
Dana D Daughter advocating for a public funeral 1 Lower heat 2 Find interests 3 Test options Arrangement conflict 20 sec The room Dana says, "If we do direct cremation, half the family will think we hid Mom away." Leo crosses his arms and says, "She told me no viewing. I am not paying for a production." The next line can turn the funeral home into a referee or into a structure for decision. 4 days until requested service competing positions authorized decision path needed
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