Create a psychologically safe communication norm for a mixed-age project.
Launch risk The team is blaming communication style instead of designing the system. Norm ambiguity turns difference into irritation. Norms as safety rails Make contribution channels explicit so people do not have to guess whose style wins. Design the channel to fit the work. Gather needs The kickoff starts. How do you collect communication needs? Set rules People disagree about Slack versus meetings. What rule do you create? Try fresh case A design decision changes after a hallway chat. What happens now? Norms beat age stories When the rule is visible, people can comply, challenge it, or improve it. When…
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