Assign cross-generational work by responsibility rather than seniority or youth.
The team assigns people by age-coded assumptions instead of project responsibilities. RACI: Responsible, Accountable, Consulted, Informed Before: the oldest person advises, the youngest handles tech, and nobody is clearly accountable for client recovery. Before After After: work is assigned by client history, data ownership, stakeholder access, and decision rights. Responsible Name who does the work for each deliverable. This prevents vague helper roles that often follow stereotypes. Accountable Name the one owner who signs off. Accountability should follow decision rights and expertise, not hierarchy by age. Consulted Use experience as input where it matters. Institutional memory becomes a resource without…
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