GENERATIONAL-DIVERSITY5 MIN READ
Walk back an age-based assumption
Use the Ladder of Inference to interrupt an age-based story.
The moment A process miss is about to become an age story. The first framing will either invite evidence or create defensiveness. Ladder down before you act Move from conclusion back to data, interpretation, and inquiry. Observation before interpretation. 01 Notice 02 Test 03 Ask You feel irritation after two QA skips. What is the first internal move? You have an interpretation: disrespect for process. What do you test next? The retro is live. What do you say?
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