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GLASS-MANUFACTURING6 MIN READ

Coach an operator through A3 thinking

Use A3 coaching questions to help a frontline employee define a glass-process problem and next experiment.

Tariq T Forming operator C Current condition G Gap N Next test The ask 20 sec Quick fix pressure Tariq asks, "What should I adjust? The feeder is acting weird again." A3 coaching keeps urgency from replacing thinking. 4 sections affected 1 requested adjustment

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