GLASS-MANUFACTURING6 MIN READ
Have the downtime trade-off conversation
Use mutual purpose and safety to handle a high-stakes production-maintenance disagreement.
Jonas J Maintenance lead P Purpose F Facts A Agreement The conflict 20 sec Run or stop A lehr drive noise is intermittent. Maintenance wants a stop; production wants to finish the customer run. If the conversation becomes department versus department, the decision quality drops. 1 customer run 20m controlled stop estimate
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