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GLASS-MANUFACTURING5 MIN READ

Give SBI feedback on missed checks

Use SBI-I language to discuss missed quality checks without blame or vagueness.

Ravi R Cold-end operator S Situation B Behavior I Impact The moment 20 sec Missed timing Three finish checks were entered late during a busy hour. You need to address it before the pattern repeats. The quality risk is real, but the conversation will fail if it starts with blame. 3 late checks 50m possible detection gap

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