Exception conversation battlecards
Use prepared lines to handle common relocation exception objections with interests and alternatives.
VP: "Critical talent should get whatever is needed." Critical talent should get whatever is needed. A senior stakeholder is using retention pressure to bypass criteria. Your line I agree retention matters. To protect the employee and the program, let's define the problem the exception solves, compare alternatives, and document the approval criteria. Do not debate whether the person is valuable. Agree on the interest, then move to criteria. It validates the business concern while preventing pressure from becoming the decision rule. Position versus interest in an exception request Compare Negotiate the interest before granting or denying the position. Employee: "The…
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