Make closeout a checklist, not a memory test

The move: protect the last five minutes of the job. Checklists catch known misses They are strongest for routine steps that are easy to skip under pressure: test, clean, document, explain, confirm. Keep the checklist short A closeout checklist should fit on one phone screen or card. If it is too long, it becomes another thing to avoid. Make evidence part of the habit Final photos and a customer confirmation line protect both sides. They also make review requests easier because the customer has just seen the finished state.

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