Use RACI before the subcontractor shows up
Assign responsible, accountable, consulted, and informed roles for a mixed-trade handyman job.
Cross-trade job A bathroom repair now involves a plumber, tile setter, helper, and homeowner decision. Skill does not replace ownership. The customer needs one accountable promise. RACI Responsible, Accountable, Consulted, Informed Use RACI to decide who does work, who owns the result, who must be asked, and who must be updated. Everyone Everyone talks, nobody owns. Fewer surprises and cleaner customer communication. There can be many Responsible people, but the customer promise needs one Accountable owner. A Owner C Input I Update Accountable owner The job has hidden-damage risk and a customer waiting for one clear answer.
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