Sort handover details into SBAR

Sort each Room 904 handover detail into the correct SBAR section. Situation Background Assessment Recommendation Guest from 904 is waiting in the lobby now for a maintenance update Air-conditioning issue was first reported yesterday at 9:20 PM Guest has called twice and is likely to ask for manager if no update lands by 5 PM MOD should call guest by 4:45 PM and authorize dinner credit if repair is not complete Maintenance replaced the thermostat this morning but room temperature is still 27 C Room remains occupied and cannot be moved until guest returns from tour

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