HOTEL-REVENUE-MANAGEMENT5 MIN READ
Explain an ADR drop without sounding defensive
Use RACI and metric decomposition to explain an ADR drop and move the GM toward a decision.
Elise EL General Manager 1 Align 2 Decompose 3 Decide The moment 20 sec Standup pressure Elise sees ADR down $17 and wants to know if revenue is discounting too aggressively. The answer needs enough detail to be credible and enough clarity to drive a decision. $17 ADR drop $0 BAR change
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