RACI Cards for HR Handoffs
Recall how RACI roles prevent confusion during HR service handoffs.
Who is Responsible in an HR service handoff? The person or team doing the work, such as collecting documents, correcting a record, or sending the employee update. Responsible can be shared, but the work still needs coordination. Who is Accountable for the HR case result? The one role answerable for final quality, decision, or signoff, such as payroll for a correction method. One accountable owner prevents circular approval. Consulted versus Informed during an HR case Do not turn informed stakeholders into late approvers. Objection: 'Let's have everyone approve the correction.' Let's have everyone approve the correction. HRSS line We will…
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