Match your certainty to the problem type
Use Cynefin domains to choose certainty, expert analysis, experimentation, or stabilizing action.
The category error A proven playbook is being applied to a complex trust problem. The risk is not effort. It is using the wrong kind of certainty. Decision walk Clear, complicated, complex, chaotic Cynefin helps you choose whether to use a rule, expert analysis, a probe, or stabilizing action. Reflex Use the last playbook that worked. Confidence calibrated to context. Humility starts by admitting what kind of problem you are actually facing. Known rule Clear Payroll overpaid 11 employees because a known overtime code was mapped incorrectly. What action pattern fits? Expert analysis Complicated A data warehouse query is slow,…
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