Separate data from story
Distinguish observable data, selected data, interpretation, and action in a tense work moment.
The move: climb down before you climb up again. The Ladder of Inference is a practical map of how fast the mind turns data into action. You start with observable data. You notice only some of it. You add meaning. You make assumptions. You reach a conclusion. Then you act as if the conclusion was the original data. In a workplace disagreement, the most dangerous rung is the one you no longer notice. "They are resisting" may really mean "they asked two risk questions." "She is disengaged" may mean "she has not spoken yet." "Sales always overpromises" may mean "one…
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