INTELLECTUAL-HUMILITY5 MIN READ
Let their evidence update yours
Use reflective listening and summaries to revise a stakeholder ask based on new evidence.
Laila L Support Manager 1 Reflect 2 Specify 3 Revise The resistance 20 sec stakeholder ask You need billing tags. Laila says the timing will break response times. The decision tests whether you treat stakeholder resistance as obstruction or evidence. Framework 90 sec OARS in stakeholder work Reflect -> ask -> summarize -> revise
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