Run 5 Whys on Inventory Drift

New laptop records often lack location within two days of deployment, causing weekly manual cleanup and poor regional inventory reporting. Five Whys turns repeated correction into process-level prevention. The trap is stopping at "technicians forgot" and retraining everyone. That blames the last person in the chain while leaving the workflow unchanged. Why 1 Why is location missing? Because the asset record is created from MDM enrollment before the deployment ticket has a location value. Use evidence from timestamps instead of guessing. Why 2 Why does the deployment ticket lack location? Because bulk laptop assignments use a short form that requires…

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