Commit to a high-value showing standard
Create an if-then commitment for safer high-value jewelry showings.
Create a high-value jewelry showing standard you will use before the case opens. Use this for diamond bracelets, high-value watches, loose diamonds, memo jewelry, bridal center stones, and multi-piece comparisons. My high-value showing standard: When [value threshold, product type, staffing condition, or multi-piece comparison] happens, I will [move to controlled location], [use one-piece-out or documented item flow], [call staff support if needed], and say: [customer-facing service line]. I will close the case before stepping away and record any exception with the manager. In 3 days, confirm whether you used the trigger and whether the showing stayed inside the standard. A…
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