Coaching vs telling quick-reference deck
Use risk and readiness to choose coaching, telling, or a hybrid.
Coach or tell? The decision is about readiness and risk, not manager ideology. Employee objection Can you just tell me what to do? Coach line I can add my view. First give me your goal, the facts, and your best option in two minutes. It is transparent about expertise while preserving the employee's thinking role. Common trap Calling abandonment empowerment Pure delegation in a low-readiness task often looks empowering and feels like being left alone. Using questions to avoid giving a clear standard Coaching is not a license to stay fuzzy when accountability needs explicit language. Reset line Let's do…
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