Identify the work and workflow states that must be visible on a useful Kanban board.
If the board cannot show where work waits, it cannot help you manage flow. The teach A Kanban board is not a task scrapbook; it is a model of the service that shows work, states, blockers, and ownership well enough for the team to manage flow. Visualizing work externalizes the system. People stop relying on memory, status theater, and individual heroics, because the board makes queues, handoffs, and aging visible at the same time. The Kanban Guide anchors this in a definition of workflow: work items move through known states, under explicit policies, so the team can inspect and adapt…
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