KANBAN5 MIN READ
Say No to Starting Without Saying No to Value
Coach a teammate toward finishing or unblocking before starting new work.
Sam S Teammate 1 Acknowledge 2 Name signal 3 Offer move Conversation pressure 20 sec The moment Sam says, 'I can take another card; I'm waiting on QA anyway.' The Build column is at its limit and two review cards are older than the team's SLE. The conversation should protect flow while respecting the teammate's intent to help. bad phrase can turn policy into conflict beats: intent, signal, next move Framework 2 min
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