Use a calm two-turn dialogue to preserve three points of contact and offer a material-moving alternative.
Diego D Installer 1 Stop climb 2 Hold line Customer watching 20 sec The moment Diego picks up a heavy sign bracket at the base of an extension ladder. The customer is waiting and the install feels behind. The next unsafe movement is the loaded climb, so the coaching has to happen before the first rung. 1 hand unavailable when carrying bracket 3 pt contact needed during climb The formula 2 min
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