Coach the new crew lead instead of taking the route back
Use the GROW model to coach a new crew lead through a route-quality problem.
New lead wobble Luis is late and quality is uneven. Elena can either take control or coach him into the role. A crew lead learns judgment by working through the problem, not by having it removed. GROW coaching Goal -> Reality -> Options -> Way Forward The model keeps the conversation practical. It starts with the desired outcome, tests it against facts, opens possible moves, and closes with a specific commitment. Tell him exactly what to do Fast today, but it can keep decision-making with the owner. A lead who owns a testable next action. Coach the decision process, not…
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