Sort machine failures by effect severity

Sort each machine issue by the main effect that should drive first response. Safety-critical effect Customer quality defect Capacity or revenue loss Minor nuisance or batch repair Dryer door and zipper come out hot enough to burn fingers Washer leaks water into a walking path Washer leaves detergent streaks on normal loads Front-loader smells musty and transfers odor to towels Card reader retries cause customers to abandon starts Washer fills slowly and extends cycle time during peak Cycle label is faded but attendants can still explain it Dryer face has a cosmetic scratch with no operating effect

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