RACI roles for matter handoffs
Recall and apply RACI roles during matter handoffs.
RACI What do the RACI roles mean in a matter handoff? Think ownership, approval, input, status. Accountable versus Responsible: which one owns the outcome? If the matter stalls, Accountable is where escalation goes. We should consult every partner who might care. Objection A handoff is expanding because people fear leaving someone out. Your line Let's separate consulted from informed. Who can change the decision before it is made, and who only needs the outcome? Turning informed stakeholders into consulted reviewers creates a hidden veto loop. The line protects inclusion while preserving speed. What is the RACI warning sign in a…
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