Reset client scope without sounding defensive

Jordan Lee JL General Counsel 1 Acknowledge 2 Name work 3 Offer options Client pressure 20 sec The call Jordan asks you to include two additional subsidiaries inside a fixed-fee deal review. The team estimate says that adds 40 hours and a second specialist. If you only say yes, you teach the client that scope is elastic. If you only say no, you miss the client's underlying need. 40h unpriced work subsidiaries added relationship moment

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