Walk the staffing choice for a conflicted team
Make a staffing decision by separating accountable ownership, active capacity, and required expertise.
Staffing pressure A client matter needs work today. Maya has the deepest expertise but is already carrying two urgent filings. Jordan is available but newer to the client. If expertise becomes hidden ownership, the practice creates overload and still thinks the matter is staffed. RACI plus WIP Separate owner, expert, and capacity tradeoff. Staffing is not just who knows the most. It is who can own the work, who must advise, and what active work must move to make room. Shortcut Ask the expert to oversee it informally. The matter gets expertise without creating a secret second job. Do not…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in