Run the four-step style match
Apply a four-step Situational Leadership diagnosis to choose the right style.
A new product manager is asked to own the first customer advisory board but has never planned one before. Motivation is high. Task-specific ability is low. Four-step style match: task, readiness, style, communication The common trap is using the word empowerment before the person has the task-specific skill and clarity to act. Name the task Change 'own the advisory board' into 'draft the first agenda, invite list, and customer questions by Thursday.' Readiness can only be diagnosed against a specific task. Broad ownership language hides the actual skill demand. Assess readiness Ability: low for advisory-board planning. Willingness: high because the…
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