LEAN-SIX-SIGMA5 MIN READ
Ask Operators for Standard Work Gaps
Use respect-for-people dialogue to connect visual order with real work.
Tanya T Senior specialist 1 Name evidence 2 Invite knowledge 3 Commit test Conversation at the gemba 20 sec The moment Tanya says the new 5S board is "just posters." You need her process knowledge before the audit becomes theater. The words you choose decide whether people defend themselves or help improve the process. 2x rework spike 48h customer promise
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