LEAN-SIX-SIGMA5 MIN READ
Coach a Sponsor Out of Solution Mode
Use A3 thinking to slow the sponsor down without sounding academic.
Elena E Executive sponsor 1 Name evidence 2 Invite knowledge 3 Commit test Conversation at the gemba 20 sec The moment Elena opens the steering meeting with, "Just standardize the form and move on." The baseline is still unclear. The words you choose decide whether people defend themselves or help improve the process. 2x rework spike 48h customer promise
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