Commit to a 3-Day Gemba Evidence Sprint

Turn one vague process complaint into a short observation commitment. A claims manager keeps saying, "The handoff is broken," but nobody has watched the handoff since the team went hybrid. A small commitment can create better evidence than another debate. In the next 3 days, I will apply Lean Six Sigma to [specific process/problem] by collecting [specific evidence], using [tool/framework], and deciding [next process action] with [named stakeholder]. In 3 days, check whether the evidence was collected, what decision changed, and what control or next experiment is needed. Observe five actual handoffs in a claims, onboarding, fulfillment, support, billing, or…

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