Control Phase Battlecards
Handle common objections when a team wants to declare victory before controls exist.
When should DMAIC be used instead of a quick fix? Use DMAIC when the process problem is recurring, measurable, and important enough to justify disciplined diagnosis. A one-off typo may need correction; a weekly defect pattern needs Define, Measure, Analyze, Improve, and Control. Lean waste lens or Six Sigma variation lens? Pick the lens before picking the tool. Most real projects need both, but one lens usually frames the first question. We already know the cause. Can we skip the Measure phase? A sponsor wants action by Friday. Your line If the cause is real, a quick baseline will confirm…
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