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LEAN-SIX-SIGMA5 MIN READ

Sort Waste From Value in an Office Process

Classify process activities using a lean value lens.

Sort each onboarding activity by the value lens it represents. Value-added work Necessary nonvalue-added work Pure waste Configure the customer’s production workspace Verify required data-processing agreement is signed Rekey the same billing address from CRM into a spreadsheet Wait three days for a batch approval meeting Validate role permissions against the customer’s access request Archive records required by audit policy

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