LEAN-SIX-SIGMA5 MIN READ
Start DMAIC With a Problem, Not a Project Name
Write a DMAIC problem statement that names the process, defect, customer impact, and baseline.
The Define phase is the guardrail A good problem statement names the process and the gap without prescribing the countermeasure. That discipline protects the Measure and Analyze phases from becoming a search for evidence that supports a preselected solution.
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