Walk the Gemba Before You Redesign
Choose a gemba-led path that turns a dashboard spike into observed process evidence.
Live process call A warehouse dashboard says picking errors doubled after a layout change. The ops lead wants to redraw zones from a conference room. Each choice changes whether the team learns from the process or only reacts to the latest noise. Decision path Walk the Gemba Before You Redesign Use the framework to choose the next move before touching the solution. Shortcut Assume the cause and fix locally A change the process can hold Sequence matters: define before measuring, measure before diagnosing, diagnose before improving, and control before declaring victory. Frame Step 1 What is the first responsible move?…
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