Design support for risky behavior

Compliance incidents continue after mandatory training. What is the strongest next move? Add workflow cues, escalation examples, and manager reinforcement at the moment risky requests appear. Repeat the same module monthly until the incident count drops. Ask learners whether they found the policy explanation clear and engaging. Treat every incident as proof that employees did not pay attention. Right: high-risk transfer depends on the performance environment, so support must appear near the behavior.

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