Build a PDCA Course QA Loop

Create a repeatable QA loop for a required LMS module launching to 1,200 employees on Monday. PDCA: plan release criteria, do a controlled role test, check evidence against criteria, act by fixing defects and updating the standard. The common trap is checking only the admin configuration screen and assuming the learner, manager, notification, certificate, and report experiences will match. That misses defects that appear only after role, cohort, deadline, or completion logic is applied. Before Admin-only scan, no test cohort, defects found after enrollment emails. After Release criteria, test learner and manager, evidence screenshots, defect log, checklist update. 1. Plan…

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