Build a SIPOC view of a logistics handoff.
Most handoff problems are specification problems wearing a people-problem costume. The SIPOC view Supplier, Input, Process, Output, Customer gives a clean boundary map. It does not document every click. It defines what must arrive, who transforms it, what leaves, and who depends on it. Why it works A logistics handoff fails when the next step receives material or information it cannot use. SIPOC makes the invisible contract visible. It also keeps improvement work at the right level before the team dives into exceptions. Use it live Write the handoff in five nouns first. Then define the input standard in observable…
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