MICROSOFT-365-PRODUCTIVITY5 MIN READ
Ask for decisions to move out of chat
Use responsibility clarity language to move durable Teams decisions from private chat to project channels.
Leo L Product lead 1 Name the cost 2 Offer the norm 3 Make it easy The moment 20 sec Private speed, public cost Leo makes scope decisions in a private Teams chat. Support and Marketing keep asking for the same answer later. If the decision changes customer promises, it needs a shared record. The formula 1 min Responsibility clarity Speed plus shared memory
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