MANAGING-HIGH-PERFORMERS5 MIN READ
Tell a Star Their Edge Is Cutting People
Use SBI and Radical Candor to challenge a high performer without diminishing their contribution.
Nora Chen NC Senior engineer 1 Open 2 Impact 3 Repair Conversation You need to address a brilliant but cutting Slack message before the pattern becomes culture. The manager has to raise the bar without making excellence feel punished. conversation beats plausible traps Conversation frame SBI plus Radical Candor Use a clear framework out loud. It gives the conversation structure and keeps the manager from drifting into praise, apology, or control. Reflex
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