Commit to one incident RACI

Draft one RACI map for a recurring marketplace incident type Use this for incidents that cross Support, Trust, Ops, Legal, Finance, Product, or Comms. Incident RACI commitment Incident type: [supplier no-show / safety complaint / counterfeit claim / refund abuse / payout hold / public complaint] Accountable: [one role that owns the remedy or containment decision] Responsible: [roles that gather evidence, communicate with users, pause supplier activity, hold payment, or execute the remedy] Consulted: [roles whose input is needed before the decision, such as legal, policy, authentication, or risk] Informed: [roles who need status but do not decide] First-hour trigger:…

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