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MARKETPLACE-MANAGEMENT4 MIN READ

Sort roles in a trust incident

Classify marketplace incident roles into RACI responsibility buckets.

Sort each role for a severe supplier safety complaint. Responsible Accountable Consulted Informed Trust Ops lead who decides supplier status Support specialist who sends buyer updates City Ops manager who pauses supplier availability Legal counsel reviewing external claims language Comms lead monitoring whether the incident becomes public Product manager notified in case a workflow defect appears Payments ops teammate holding payout while review is active Policy specialist advising whether the case matches precedent

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