ADKAR cards for policy changes
Recall ADKAR stages and apply them to school policy announcements.
ADKAR What five adoption outcomes should a school policy support? Use this before announcing schedule, make-up, tuition, or testing changes. Common objection Why are you changing the make-up policy now? A loyal family hears restriction before purpose. Saying "because too many people abused it" attacks fairness and relatedness. Your line Classes are getting crowded enough that make-ups can reduce coaching attention. The new booking windows keep flexibility while protecting class quality. It creates awareness and desire by connecting the rule to a shared benefit. Knowledge vs ability What is the difference between knowing the rule and being able to follow…
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