Turn a nonconformity into a CAPA loop
Convert a laboratory nonconformity into a PDCA-based corrective and preventive action with evidence of effectiveness.
The move: treat every repeat nonconformity as a learning loop, not a reminder problem. PDCA protects patient service today and process learning for tomorrow. The Plan step turns a vague issue into a measurable failure. The Do step makes the fix small enough to test. The Check step asks whether the change changed the process. The Act step decides whether to standardize, revise, or try again. Use the visual test: can you show a before number, a change, an after number, and the new standard? If not, the CAPA is still a story.
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