Walk the waitlist risk decision
Use SBAR-style triage choices to route a waitlist referral safely and visibly.
The referral A pediatrician sends a referral for 16-year-old Ana with 'worsening depression, parent worried, please see ASAP.' The clinic has a three-week wait for adolescent therapy, and the intake queue already has 43 open referrals. The phrase ASAP is not a triage category. It is a prompt to clarify risk and ownership. SBAR triage Turn vague urgency into a visible handoff Use Situation to name the live signal, Background to collect decision-relevant context, Assessment to assign clinical review, and Recommendation to set the next action. Shortcut Put the referral on the waitlist and hope the slot opens. The referral…
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