MOBILE-DETAILING-BUSINESS5 MIN READ
Use SPIN to recommend the right upgrade
Use Situation, Problem, Implication, and Need-payoff questions to recommend a detailing upgrade based on customer value.
Leah L New black Tesla owner S Situation P Problem N Need-payoff Driveway consult 20 sec The moment Leah booked a wash and wax. The car is black, parked outside, and she mentions that water spots drive her crazy. The wrong move sounds like pushing ceramic. The right move earns the recommendation through discovery. $180 basic request Black paint shows swirls fast
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