Recover when context goes stale
Use a service-blueprint lens to diagnose stale context in a multi-agent handoff.
Freshness failure The customer sees one final message. Behind it, three agents and two data feeds touched the answer. One feed changed after the planner ran. If you only edit the final prompt, the stale handoff will happen again. Blueprint lens Frontstage, backstage, support process, evidence Service blueprinting helps you trace visible experience back to the backstage actions and support systems that created it. Rewrite answer Improves tone but leaves stale data untouched. The fix lands where freshness actually broke. Agent observability should follow the service, not just the code path. 01 Locate 02 Fix 03 Fresh case Locate the…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in