RACI Lines for Tool Ownership
Use RACI language to clarify no-code tool ownership and escalation.
Who is Responsible in RACI? The person or team doing the operating work. For no-code, this may be health checks, data cleanup, or queue management. Who is Accountable in RACI? The single owner of the outcome and final decision. Avoid multiple accountable owners for one workflow. "The builder should approve changes because they know the tool." Your line The builder can be Consulted on feasibility, but the process owner should be Accountable for policy and outcome changes. Confusing technical knowledge with business accountability. It protects the builder and clarifies decision rights. Consulted versus Informed Too many Consulted roles slow no-code…
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