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NONPROFIT-MANAGEMENT5 MIN READ

Clarify Board Chair vs Executive Director Roles

Use RACI language to reset board-staff role boundaries.

Ken K Board Chair 1 Open 2 Facts 3 Close Conversation moment Board chair Ken emailed the development associate directly with edits to a donor appeal and copied three trustees. The executive director, Rosa, now has a confused staff member and a governance boundary problem. The wording determines whether the other person hears partnership or blame. conversation turns weak moves to avoid Framework in use RACI Role Reset RACI helps governance conversations because it depersonalizes the conflict. The issue is not whether the chair cares. The issue is who is Responsible for execution, who is Accountable for organizational results, who…

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