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NORTH-STAR-METRICS5 MIN READ

Walk From Vague Strategy to Metric Tree

Build a simple metric tree from strategy to owned input metrics.

Metric tree A leadership goal says "make teams more productive," but every function translates it differently. A tree makes the causal bet explicit before teams build dashboards. North Star to inputs Value moment → drivers → owned inputs Start with the customer value moment, then break it into drivers close enough for teams to influence. Shortcut Jump straight to department KPIs. The dashboard becomes a map, not a collage. A useful metric tree trades completeness for causal clarity and ownership. 01 Value 02 Drivers 03 Owners Name the value moment Start

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